Shocking management

Cresta must be among PnP's worst branches. Regular complaints to management are ignored. I have been complaining about the state of the trolley for months now. This afternoon, I counted and almost 30% of the trolleys were held together with cable ties. The mountings on the card machines at the checkout points are ALL broken. When complaints are lodged with the store manager, she promises to take action, but never does. Overlabelling and repricing of marked stock is common and the manager ignores complaints and only reluctantly allows the price marked on the shelf to be app****. In my case, when buying a turkey, despite the clearly marked price on the shelf was also marked on the labels of the other turkeys in the fridge. The one that I selected was not priced. When I asked for it to be weighed and priced, the packer increased the price per kg by 48%!!!. When I queried this, he removed the label from the shelf. He was reluctant to call the manager, but I insisted. She "generously allowed" the price per kg marked on the other turkeys. The following day, I noticed that the turkeys in the fridge had all been overmarked with the higher price. Complaints to the PnP Customer Care Line elicited no response.