Shocking customer experience N1 City Mall

Your cashiers seriously need customer service training urgently!

Wilmary Leftha was just an unpleasant representation of your brand and the service was just plain disgusting!

I explicitly stated my partner and I was split paying and using separate shopper cards.

I also stated I did not want plastic bags as I do not use plastic bags only for Wilmary Leftha to just decide on her own accord I will just take the plastic bag she decided to add to my purchase.

The best part when we returned home was that I never earned any shopper point as she swiped my partners cards (already) and then mine!

Well done Wilmary Leftha on failing the customer