Shocking care for customers.

On 16 May 2018 I was buying milk in their Glengarry store and a Pick n Pay employee rammed into my lower back from behind with a fully laden stainless steel bread trolley. I did the correct thing and reported this to them and they obtained the cctv footage. I had to sign some forms and was told to submit my medical expenses. I duly did and have been working hard at rehabilitation to get myself back to the level I was at before the accident. I still have daily back pain and am still not allowed to run again. I have paid for all my medical expenses out of my own pocket and have been passed from pillar to post by Pick and Pay and their insurers and to date have not received a single penny and guess what no-one will reply to me. This includes all my physio, mri, rehabiliation, medication and physician expenses. This accident was completely their fault and they have insurance but still they are not settling my claim. I am very appalled by their lacklustre care for their customers.