aD
aletta D
1 reviews | Active since Mar 2013
14 Jun 2020, 07:11
Shocked
Yesterday I was at pick a pay at the plattekloof centre I was very shocked to see that a cashier that helped me wasn't wearing his mask properly it was only hanging on his chin while the managers is standing by the same till point and not saying a word to him I asked him to please put his mask on the right way he put it in for 2 seconds and immediately took it off after helping me I'm shocked that managers are not saying anything but we as customers may not enter the shop without our masks this is probably the reason why they closed twice already due to covid 19 cases. I will take this matter further and report them to the necessary people.
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Replies (1)Pick n Pay's replyOfficial
15 Jun 2020, 11:02Good day Aletta,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply15 Jun 2020, 11:02
Official
Good day Aletta,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
