SS
Skosana S

1 reviews | Active since May 2014

26 Feb 2016, 11:08

SHOCKED

For the first time in my life ive seen such a rude manager\Thulani at eastgate branch\"\"i went to the shorp to purchase baby food and when i got to the tillit gave a differwnt price from the catalogue l..when the cashier called the manager for assistance,firatly he took his time n when he came he ddnt even great me as the customer after the cashoer has explained to him he just went to the shelf without saying a word to me nor the cashier.when the cashier called another manager to assist then he comes with attidute n said ok Vusi\"another manager\"please assist them??????WHAT WAS THAT I THOUGHT..FROM A MANGER \"\"BECAUSE OF HIM I WILL NEVER SHOP AT PICKNPAY KENSINGTON\" That manager need to be taught on how to deal with customers"

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Feb 2016, 11:47
Official
Hello skosanamrs,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***