EZ
Euan Z

1 reviews | Active since Nov 2018

11 Nov 2018, 15:28

**** staff with even ****ter managers

The branch in Claremont Cape Town is the worst branch ever. Their staff always look sour, never great and couldn't be bothered to help. Today I went to the hot foods counter I greated with no response. I then got rolls greeted with no response. I went to the till greeted no response. I asked where are your plastic s****s I was responded with "kiosk"! I asked Tracy a manager hi where are your s****s she looked at me and shook her head. I told her you can't just shake your head at me. She responded with "there isn't go to the restaurant". Not to wander the staff have **** attitudes if that's the attitude of a manager. I suggest all Claremont staff for training at the Rondebosch branch the staff are always friendly and smiling and they will go out of their way to help the customer!

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Nov 2018, 13:31
Official
 Good day Euan

Thank you for taking the time to address your concerns with us.  Kindly accept our apologies for the bad service encountered.
We are busy addressing your concerns with the stores regional team & they will correspond with you.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 

Kind regards, Senabelo Naledi Ndlovu