sM
sindisiwe M
1 reviews | Active since Jul 2015
05 Jul 2015, 07:22
she didn't see her mistake
I paid my account electricity.she paid it to other person account.when i come to quiry about it.she said its wasn't her mistake.instant of refunding me they send me to eskom and do it for myself.and i wasn't happy at all.please help me out
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
06 Jul 2015, 10:37Hello zoliswaa2,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply06 Jul 2015, 10:37
Official
Hello zoliswaa2,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***