PD
Premilla D
1 reviews | Active since May 2016
24 Sept 2019, 20:28
Shameless ******** of innocent trusting customers!
Today while shopping at Pick n Pay Bluff, I bought a packet of bananas which were advertised as 750grams. Something made me weigh it and it was only 500grams. I got the worker there to weight all the packets, in case just this one had a mistake. None of the prepacked bananas came close to 600grams, let alone 750grams. I found that very deceptive and ********** because many people just trust the packaging and don't bother to weigh it. This was a massive difference!!! Sheer ******* in my view!!!
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Pick n Pay's replyOfficial
25 Sept 2019, 15:54Good day Premilla Thank you for taking the time to address your concerns with us. Please accept our apologies for the pricing inconvenience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply25 Sept 2019, 15:54
Official
Good day Premilla Thank you for taking the time to address your concerns with us. Please accept our apologies for the pricing inconvenience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team