ZM
Zandile M
1 reviews | Active since Apr 2019
24 Apr 2019, 10:08
Settlement letter
I settled my account with pnp in March. I did not receive a settlement letter. I sent them an email on wednesday 17th April and i contact them and they said they will provide me with the letter in 48hrs. I resend an email after 48hrs and theres still no feedback
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Pick n Pay's replyOfficial
25 Apr 2019, 09:01Good day Zandile
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the inconvenience caused.
We are busy addressing this with our RCS team & correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the inconvenience caused.
We are busy addressing this with our RCS team & correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply25 Apr 2019, 09:01
Official
Good day Zandile
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the inconvenience caused.
We are busy addressing this with our RCS team & correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the inconvenience caused.
We are busy addressing this with our RCS team & correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Best regards,