TJ
Terence J

1 reviews | Active since Jan 2011

09 Oct 2018, 16:47

Service what service

Today i had the worst experience at a checkout tgat i have ever had. The cashier Hlayisani Maluleke should never be let to work with customers. I got the impression that she was doing us a favour by helping us at her pace, the queue at some point was 10 deep and it made no impression on her, it felt that she didnt care. The cashier next to her processed a full trolly in the same time she did a basket and then we even had to pack our own bag.

0
Replies (1)
Pick n Pay
Pick n Pay's reply11 Oct 2018, 13:39
Official

Good day Terence,

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Thabisile Macuacua