TM
Thabo M

1 reviews | Active since Mar 2015

28 Jul 2015, 08:59

Service Standard

Good day <br> <br> I'm really not impressed with the standard of customer service at the Tramshed pick n pay, Yesterday 27 July 2015 I had to wait 45 minutes in a long Queue to pay for just 6 items, the kiosk till point did not have anyone operating on it. therefore even people with one item had to join the long queues.<br> <br> when I asked one of the cashiers why isn't the kiosk open so I can pay for my items since I have less then 10 items I was told \ha ba teng"they not there.<br> <br> this type of service is not the kind we expect from our beloved Pick n pay"

0
Replies (1)
Pick n Pay
Pick n Pay's reply28 Jul 2015, 12:05
Official
Hello Thabo15,

Please accept our apologies for this poor shopping experience, and for any inconvenience caused.

I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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Best regards,