HF
Herbert F

1 reviews | Active since Dec 2010

26 Aug 2019, 16:31

Service related

Good day, I'm having a complaint that is overdue for a month. no one is able to resolve the problem and I need the CEO's contact detail. The Pick n Pay Montana Hyper and PnP customer care are refusing to provide me with the detail. Reference number of complaint is 208065.

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Aug 2019, 17:33
Official
Good day Herbert , 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team. 

Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team