Service non exsistant

Service is a non entity at Pick n Pay Greenstone Mall. Today at lunch time there were only 12 of the 38 till open.Staff are slouching around and it is a total effort to help customers. At the till i Asked for R200 and it was so much of an effort that I told them to just leave it. At other stores they make it happen and it is possible. I then went to the customer service counter to complain and came across another lady wanting to complain too. We stood for at least 10 minutes waiting for the Manager to arrive. I eventually left my card and walked out.