******* service from Pick ‘n Pay asap

I’ve been waiting for a delivery from Pick n Pay ASAP for over 3 hours now. I’ve made 5 calls speaking to 5 different people and all have been telling me the same nonsense and promising that they will escalate and come back to me but none of them have delivered that promise and I am still without my delivery. What an inconvenience!! They told me about technical issues at first which I understood but it’s ridiculous that they don’t even contact you or keep you in the loop regarding the status of your order whilst resolving those so called technical issues. Over and above, why promise to come back with feedback when there isn’t any intention to do so!? I’ve never been so frustrated waiting for an order to complete a simple cooking exercise hoping and praying that the delivery will come through only to be kept waiting for over 3 hours!!