1 reviews | Active since Dec 2016

25 Sept 2018, 16:40

Service Excellence

I went to Pick 'n pay Maponya Mall to return a faulty blender upon purchasing it a few hours early. My natural reaction to the situation was infuriation which was then expeditely extinguished by Doris Michale whom was quite clued up with customer service, didn't ask me innumerable questions but assisted me with nothing short of excellence. Thank you so much for Doris and may God richly Bless you.

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Sept 2018, 12:22
Official

Good day Linda,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas