**** service and false advertising

i Purchase an AIM tv 49inch thinking the tv will be smart tv as it was displayed it’s a smart tv when wanting to update Netflix it tells me my gmail account and password is incorrect to top it off the tv got exchanged and it’s doing the exact same thing it’s really false advertising and the service you receive at pick and pay promenade is really the worst service a whole load of *********** staff I am still waiting on a call from the manager for probably 3-4 hours now when 1 calls back they advised I should hold on the line which I done 5-7 minutes later I was actually still on hold waiting on a manager.You guys should really train ur stuff and advise them what’s customer service