1 reviews | Active since Feb 2015
Service
<p>I thought while i'm at it i might as well write a review about the service at Ladysmith Pick 'n Pay...On many occations the service has been absolutely terrible - but i must add it is not all the staff members... The ladies at the tills are rude / don't greet. There's a lady at the deli, every time that i am standing there waiting to be helped she will help other people who came after me, before she helps me and if i say something i get looked at as if i am the one who has done something wrong.</p> <p>Apart from that - on Sunday 16th of July 2017 we did our shopping and the packer just threw our items into the trolley - obviously a new employee as she was not wearing the pick 'n pay uniform. Just because i do not want to purchase plastic bags does not give anyone the right to throw the items i have just payed for into a trolley.</p> <p> </p> <p>Paises goes to Jerome and the store manager who is always friendly and always ready and egar to help! The are the only reason we still go back to Ladysmith Pick 'n Pay! They most definetly deserve a reward!</p>
Good day Samantha,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Samantha,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
