SM
Sipho M

1 reviews | Active since Apr 2016

17 Apr 2016, 14:42

Service

I went to pick n pay to buy bread and airtime while on que were told that the que is for edu loan student to start and go for new que paying cash. Manager told us to stay on que as he will make us plan to pay as already close to pay. A cashier out of the to tell me that she is making me a favour to assist me me to pay<br> Am I taking your stock for free?<br> Is it a favour for me to buy at Pick N Pay? As the cashier does pick n pay give me free food and recharge?<br> Are we there to pick n park or to pick what we want and pay.<br> I m also doing same service but not in ******** way I am not happy at all a cashier to answer me like that while I m paying the cancel what I am paying then for Motheo to assist .<br> <br> Change that name store to Pick N Park as we paying for favour of parking.<br> I am surprised whether the one who said would make plan for us is really a manager or just a security<br> That service is bull **** and not happy at all

0
Replies (1)
Pick n Pay
Pick n Pay's reply20 Apr 2016, 09:46
Official
Hello Gereld PSM,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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