RM
Refilwe M

1 reviews | Active since Dec 2014

30 Mar 2019, 07:20

served from a hole like a dog

Your Dobsonville Express store is dump site. a landfill were the job spec is: 1. must hate serving black people 2. don't greet customers 3. and hate being asked questions. I wanted to play the lotto but my kid wanted water. i went inside and got the worst attitude from the lotto guy (no name tag nor did he give me my receipt) even though i had just paid at 1 till for my water and chocolate(Irene Nonkwelo) had a baby in hand, lotto paper, a pen, car keys and cash i still was told rudely that the till 2 steps from the 1st is not for lotto. i had to go out side the shop to a hole that looked like a dump site with old sweet packaging and old newspapers to pay for my lotto FROM THE SAME TELLER. i couldn't even fit my hand in stupid hole and i was the only person paying. teach your people compassion and having dignity in what you do or hire managers that care about the people they serve. i live near by, people love the petrol attendants

0
Replies (1)
Pick n Pay
Pick n Pay's reply02 Apr 2019, 17:03
Official
Good day Refilwe , 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team. 

Your reference number is ***. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team