1 reviews | Active since May 2017

02 Aug 2020, 16:07

Seriously disappointented!!

Stopping at the Pick n Pay Hypermarket on a Sunday, knowing they close at 16:00. I make it to the door at 15:59 and get turned away and told nonsense from. A security guard named "Seroto" because "its Sunday". Literally there to just get 2 items which wouldn't take 5 mins. I understand the time was 1 minute away from closing, but if it was a problem then their closing times must change from 16:00 to 15:59. Wasting my time and diesel to specially go to hypermarket as a loyal customer, will probably be the last time I go there.

0
Replies (3)
Pick n Pay
Pick n Pay's reply03 Aug 2020, 15:12
Official
Good day Peter,  Thank you for contacting Pick n Pay.  Please be advised that we have responded via email. Please check your email and advise further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
  Kind Regards, Pick N Pay Customer Care 

Best regards,

's update03 Aug 2020, 15:44
Reviewer Update
Hi There,

I have no received anything yet but will be looking out for your mail.

Thank you
's update05 Aug 2020, 20:10
Reviewer Update
Still no response from you guys, and this is after I mailed your customer care to mention that I have received no mail response from you guys..