Seriously disappointented!!
Stopping at the Pick n Pay Hypermarket on a Sunday, knowing they close at 16:00. I make it to the door at 15:59 and get turned away and told nonsense from. A security guard named "Seroto" because "its Sunday". Literally there to just get 2 items which wouldn't take 5 mins. I understand the time was 1 minute away from closing, but if it was a problem then their closing times must change from 16:00 to 15:59. Wasting my time and diesel to specially go to hypermarket as a loyal customer, will probably be the last time I go there.
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Replies (3)Pick n Pay's replyOfficial
03 Aug 2020, 15:12Good day Peter, Thank you for contacting Pick n Pay. Please be advised that we have responded via email. Please check your email and advise further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick N Pay Customer Care
Kind Regards, Pick N Pay Customer Care
Best regards,
Pick n Pay's reply03 Aug 2020, 15:12
Official
Good day Peter, Thank you for contacting Pick n Pay. Please be advised that we have responded via email. Please check your email and advise further. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick N Pay Customer Care
Kind Regards, Pick N Pay Customer Care
Best regards,
's updateReviewer Update
03 Aug 2020, 15:44Hi There,
I have no received anything yet but will be looking out for your mail.
Thank you
I have no received anything yet but will be looking out for your mail.
Thank you
's update03 Aug 2020, 15:44
Reviewer Update
Hi There,
I have no received anything yet but will be looking out for your mail.
Thank you
I have no received anything yet but will be looking out for your mail.
Thank you
's updateReviewer Update
05 Aug 2020, 20:10Still no response from you guys, and this is after I mailed your customer care to mention that I have received no mail response from you guys..
's update05 Aug 2020, 20:10
Reviewer Update
Still no response from you guys, and this is after I mailed your customer care to mention that I have received no mail response from you guys..
