Senior Citizen exploitation

<p>My father, who is a senior citizen, purchased a pc from Pick n Pay Hyper in Steeldale on 16 December 2014. The pc s****ed giving him problems and he took it in on 15 April 2016.</p> <p>He was then informed that he had to pay an amount of R228.60 just for them to open up the pc to have a look at what the problem is which he paid.</p> <p>He was then informed that the problem is the motherboard which has to be replaced and that would cost him over R4000. This is almost double what he paid for a brand new pc.</p> <p>The booklet that comes with the pc states that there is a warranty of 24 months so how does this not apply to an obvious hardware fault.</p> <p>How can anybody in their right mind as a Senior Citizen receiving a government pension to pay such a ridiculous amount of money.</p> <p>This is complete and utter exploitation and taking advantage of senior citizens in our country.</p> <p>Could somebody please explain this process to me and I am absolutely dumbstruck as to how this is possible.</p>