ZG
Zack G
1 reviews | Active since Jul 2017
19 Aug 2019, 09:39
Selling rotten meat
Do not by from this pick n pay's butchery. Either their meat is packed old or the fridges don't work. Every time I've bought meat from this shop it has smelt off. They must be held accountable as they are selling goods that could land a person in hospital. Great care must be taken in packing and maintaining the right temperature for your meat products. Disappointed.
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Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
19 Aug 2019, 16:34Good day Zack Gumede,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply19 Aug 2019, 16:34
Official
Good day Zack Gumede,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
ZG
Zack G's updateReviewer Update
26 Aug 2019, 13:20Hi Pick'n Pay,
I was contacted by M.K who is a the store manager at Eden Meadows. I would like to thank M.K for his speedily resolution and a general sense of care to do the right thing for the customer. I will continue to purchase my goods at this outlet because I've been assured that this will not happen again.
Thanks again M.K
I was contacted by M.K who is a the store manager at Eden Meadows. I would like to thank M.K for his speedily resolution and a general sense of care to do the right thing for the customer. I will continue to purchase my goods at this outlet because I've been assured that this will not happen again.
Thanks again M.K
ZG
Zack G's update26 Aug 2019, 13:20
Reviewer Update
Hi Pick'n Pay,
I was contacted by M.K who is a the store manager at Eden Meadows. I would like to thank M.K for his speedily resolution and a general sense of care to do the right thing for the customer. I will continue to purchase my goods at this outlet because I've been assured that this will not happen again.
Thanks again M.K
I was contacted by M.K who is a the store manager at Eden Meadows. I would like to thank M.K for his speedily resolution and a general sense of care to do the right thing for the customer. I will continue to purchase my goods at this outlet because I've been assured that this will not happen again.
Thanks again M.K