KA
KERRY A
1 reviews | Active since Jan 2011
22 Feb 2015, 20:34
Selling refrozen - split ice cream
On Sunday 22 Feb, a rainy cool day, we bought 2l Ola Rum & Raisin Ice Cream. On eating it that evening we discovered it was totally iced. It had been melted and refrozen so it was totally split. Icicle bottom and split top. Please replace immediately. This is a massive inconvienance.
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Pick n Pay's replyOfficial
23 Feb 2015, 12:56Hello keza,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor quality of the Ice cream .
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor quality of the Ice cream .
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply23 Feb 2015, 12:56
Official
Hello keza,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor quality of the Ice cream .
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor quality of the Ice cream .
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***