1 reviews | Active since Apr 2015
Selling of expired goods
On Wednesday i sent my siblings to pick 'n pay to buy roasted chicken, amasi and cool drink, when they got home and we were getting ready to eat i decided to taste the chicken and it was spoilt, the kids took it back and got a refund and not even an apology. I then opened the mass and the same with the mass, it was spoilt but i couldn't take it back as the receipt was taken when the chicken was taken back. What is this? Why are you selling rotten food items? This is not the first time i bought meat from this particular store and it was off. <br> <br> I want to know what is it that is done to prevent this from happening and is the store even inspected? Because after eating that small piece of chicken i got food poisoning and had to go to the doctor, that's an unnecessary expense on my behalf and its all because you guys sell meats that are off? I neef to lodge a complaint with the consumer protection act about this because clearly its not a mistake as its happened more than once.
Please accept our sincere apologies for this poor product experience, and for any inconvenience caused.
I have escalated this matter to our KZN Regional office for their urgent attention, and they will be in contact with you shortly.
Please note your temporary reference for this complaint below. We will supply a correct reference number as soon as possible.
Kind regards
Wendy-Lee
Customer Care
***
Please accept our sincere apologies for this poor product experience, and for any inconvenience caused.
I have escalated this matter to our KZN Regional office for their urgent attention, and they will be in contact with you shortly.
Please note your temporary reference for this complaint below. We will supply a correct reference number as soon as possible.
Kind regards
Wendy-Lee
Customer Care
***
