KH
Karina H

1 reviews | Active since Jul 2011

02 May 2015, 14:36

Selling defrosted frozen meat as fresh

This branch is selling defrosted frozen oxtail. I have bought it a few times, as it is the only oxtail they have, and twice the parts of the meat was off. <br> By the time you discover it, you are already cooking, and its usually inconvenient to take it back, or too late. In both cases I had to throw away all the meat.

0
Replies (1)
Pick n Pay
Pick n Pay's reply04 May 2015, 13:42
Official
Hello karina,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor quality of the meat.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***