SS
Seshnee S
1 reviews | Active since Oct 2012
02 Jul 2025, 09:13
Sell by Date Label
I bought a full chicken via the online delivery platform. The item was received with a label showing that the Pack Date and Sell By Date was exactly the same. This feels like a false representation as most fresh items are packed in advance and the sell by date should be in the future of the packed date. My feeling is that the item was older than the sell by date and a new label was placed to misrepresent.
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Pick n Pay's replyOfficial
07 Jul 2025, 14:36 Hello Seshnee,
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly provide us with the name of the store so we may escalate accordingly.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly provide us with the name of the store so we may escalate accordingly.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply07 Jul 2025, 14:36
Official
Hello Seshnee,
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly provide us with the name of the store so we may escalate accordingly.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly provide us with the name of the store so we may escalate accordingly.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Best regards,