1 reviews | Active since Sept 2017
selective customer service
I am disappointed by the service I received from PnP Mahube Maxi complex in Pretoria this morning.I bought groceries and asked for a cash back but she told me that I must wait 30mins for the cash .She gave another customer a cash back in the same queue at the insistence of a supervisor who pointed at us and said but these no.Apparently I had a baby strapped to me but she chose not to see that.Also we had spoken in Shona whilst awaiting my turn to be saved
Good day Musiyiwa,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Musiyiwa,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,