MN
MARTHA N

1 reviews | Active since Aug 2015

19 Jun 2016, 11:49

security search based on race

<p>I am a loyal pick n pay wonderboom customer. Today I was hand picked by security for searching. Other customers were not searched but me. I understand its their job but why me alone. White folks passed by and nobody was concerned about them. A male and female security searched me & felt violated. On top of that, they were rude in their response.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply20 Jun 2016, 07:14
Official

Dear Martha

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***

Best regards,