1 reviews | Active since Jan 2016
Scratch & win competition is a MOCK
Pick ‘n Pay scratch and Win competition is a MOC****!
I did my shoppinh there on the 22nd Aug 2018 amd got 27 scratch cards and all of them are NO PRIZE tickets.
You don’t even need to scratch the card cause if you tilt it you can see the answer.
Why have a competition running to gain clients but then trick them
Good day Stacey Lee,
Thank you for taking the time to address your concerns with us.
We are sorry to hear that you did not receive a prize. The cards are completely random and we have no control over how the cards are packaged as well as the distribution of the winning vs non- winning cards. We have had over 200 000 winners to date and have had 6 lucky customers winning 1 million Smart Shopper points. There are many more prizes still out there.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
PnP Customer Care Team
Best regards,
Good day Stacey Lee,
Thank you for taking the time to address your concerns with us.
We are sorry to hear that you did not receive a prize. The cards are completely random and we have no control over how the cards are packaged as well as the distribution of the winning vs non- winning cards. We have had over 200 000 winners to date and have had 6 lucky customers winning 1 million Smart Shopper points. There are many more prizes still out there.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
PnP Customer Care Team
Best regards,