1 reviews | Active since Jun 2018
****med by employee!!!!!
My mom had a bad experience at Pick 'n Pay Bracken City. She was ****med out of nearly R5000 cash, jewellery, cellphone and handbag by one of the employees!!!!! Cameras not working especially isle 9 where the incident started. Employee is still employed after being arrested!!!!! This is totally unacceptable! She was promised a refund of the money which was ****** but to no avail. As being a pensioner is difficult as it is, she now had the loss of all of those items as well as cash and NOTHING IS DONE ABOUT IT!!!!!
Good day Hendi,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Hendi,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,