**** running at Familly Pick & Pay
<p>Good day</p> <p>Today 30/9/16 at 13:45 I went to the Pick & Pay Famillly Market Birchleigh to get a few things for the week- end, what do you know I accidentally uncover “****” that who knows if is not running all over family pic & pay’s, the total of the groceries where 312.92 & it did not surprise that is what usually expend in Pnp. Got home super tiered of load all the things and go straight to try to make something to eat; While eating I had nothing from 9:00 (starving), my trusted **** asking me, did you paid rand 96.86 for 6 brown rolls? I say may be, check slip and yes 6 brown rolls cost me 96.86. If it was R20 paid extra I was going to leave it as I stay 15km from that Pick &pay so I was no looking forward going back but R 87 extra is too much so, I went back arriving at Pic & pay at 14:35 the first manage I found I show the bread bag with the ticket of 96.86 and he went to the bakery got a new ticket this time the proper amount, then back to cashier at the tobacco- lotto where he scan the real ticket prize 9:54 then input R 97(like someone was paying) then I got the change R87:50. Then I left without any apology from the manager, he never say anything to the teller that scan the bag with 6 rolls for 96.86 and she did not say anything to me she just let me paid the full amount like everything was fine, that’s why I think there is a ****, the teller don’t saying anything to the customers even if she see some ridiculous prize for an item, the manager to afraid to reprimand the teller for not helping the customer worst than that helping others getting rich slowly with this type of ****s that who knows how long they are been running. Now you know why Shoprite – Checkers are doing so well, people are *****ing from Pic & pay and the head office have no idea, but we the customer we have to pay for that and that is not fair. From now on I could never trust in anything that happen in Pic & Pay, on Tuesday I will send this letter to the News paper, (Pnp got 48 hrs to apologize) the people must be warn of the **** running in the family market of pick &pay .</p> <p>Kind Regards : Diego</p> <p> </p>
Good day Diego,
Thanks for addressing your conerns with us.
Please accept our apologies for the poor service received and any inconveniences caused to you.
We are addressing this with our management team.
Kind regards,
Vanitha Venketas
Good day Diego,
Thanks for addressing your conerns with us.
Please accept our apologies for the poor service received and any inconveniences caused to you.
We are addressing this with our management team.
Kind regards,
Vanitha Venketas
What happen t look like was a honest mistake, Mr Terry Ferreira explain it very well.
Is good to know that Pick & Pay have such a good Managers at work all the time.
Kind regards:
Diego Singer
What happen t look like was a honest mistake, Mr Terry Ferreira explain it very well.
Is good to know that Pick & Pay have such a good Managers at work all the time.
Kind regards:
Diego Singer
