1 reviews | Active since Oct 2015
SATISFIED!!
I would just like to commend Ayoob(not sure about the spelling) on the excellent service rendered to my husband and I.
We were there to do a cash deposit into an Old Mutual Money Account and I asked the security guard where I need to go and he referred me to the Customer Service desk and obviously, I did not get assistance.
I then proceeded to ask a few cashiers and no one knew how to do this. My husband then called Ayoob who explained that they need a certain code and I explained that I do not have the code he is asking for, I was told to generate a wicode from my cellphone banking.
We were just about to leave when he came running asking us to wait as this is a new product/service and they're not fami**** with it... long story short, he was the only one who went that extra mile to actually assist us.
Shukran Ayoob :) The store needs more employees with your attitude and willingness/eagerness to assist.
Good day Sinead,
Thank you for taking the time to write to us.
We appreciate your feedback and will be sure to pass your compliment onto Ayob.
Kind Regards
Anwar Mooideen
Best regards,
Good day Sinead,
Thank you for taking the time to write to us.
We appreciate your feedback and will be sure to pass your compliment onto Ayob.
Kind Regards
Anwar Mooideen
Best regards,
