SASOLBURG P'nPay YOUR POOR SERVICE SUCKS !!

SASOLBURG BRANCH Poor Service from 90% of the staff. I have been to this shop a few times between Sep 2019 and Feb 2020, dealt with several cashiers during this period and I recon at least 80% of the cashiers have not been trained properly. 1. They DO NOT SAY HELLO TO THE CUSTOMERS 2. They DON'T ASK IF YOU HAVE A SMART SHOPPER CARD 3. They DO NOT SMILE OR COMMUNICATE WITH THEIR CUSTOMERS (WHO BASICALLY PAY THEIR SALARIES) SO THEY ARE PERMANENTLY UNFRIENDLY AND SHOULD NOT BE IN THAT POSITION 4. The one day, a lady cashier did not greet, did not ask for my smart shopper card, did not look at me ONCE, whilst scanning my purchases she was chatting to 2 of her colleagues during the conversation she managed to say "BAG" asked for payment, gave me my slip, did not say THANK YOU and still carried on talking to her buddies. After I left, I reported her to her supervisor who promised to address the issue. However, we went there again 2 days later only for find the same RUDE, IN-EFFICIENT, UNFRIENDLY person at the same till point. NOTHING CHANGED and sadly about 4weeks later, we popped in there and used the quick till point for people with less than 10 items only to find another UNFRIENDLY, IN-EFFICIENT WOMAN AT THAT TILL POINT ALSO LOOKING LIKE A PERSON WHO HATES HER JOB AND DOESN'T KNOW HOW TO SERVE HER CUSTOMERS ????????????????

Again I reported it BUT I have come to the conclusion that perhaps the Pick 'n Pay Head Office should start fixing this.... by giving the managers and supervisors the correct kind of training which will enable them to teach their Cashiers "HOW TO SERVE THEIR CUSTOMERS"

IF YOU DON'T KNOW HOW TO SERVE YOUR CUSTOMERS, EXPECT TO LOSE CUSTOMERS TO SIMILAR BUSINESSES AND FOR YOUR OWN BUSINESS TO SLOWLY BUT SURELY FAIL !!