HW
Hazel W

1 reviews | Active since Sept 2015

18 Mar 2016, 09:42

SAMSUNG CELLPHONE NOT WORKING AFTER 4.5 months

My new Samsung J1 refuses to upgrade. It is clearly a hardware problem and I am being fobbed off with a variety of responses. My response is I would like a new phone or my money back so that I can buy a different phone. Please help me. I remain<br> Yours sincerely <br> Hazel Woodward<br> PS The number you require to contact me on, is of course the number of the cellphone that is not working. My husband's no is *** or my landline ***

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Mar 2016, 11:15
Official
Hello Haaskalbaas,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***