1 reviews | Active since Mar 2010
sale price is more expensive than normal price??!! really disappointed with PnP :(
<p>PnP normally holds themselves to such high standards, but they really let me and themselves down today.</p> <p>I have been waiting for the December specials to buy a sewing machine for my wife as a gift, but I see the price on the specials catalogue is MORE than the normal price... How in the world can they justify this?</p> <p>The machine is the Janome JFS1821S which is currently R2149 (up until 21 November 2016), but the specials catalogues have been released on the PnP website today, and the price from tomorrow (on "special") is R2499!</p> <p>So I called them and they got back to me now and I've been asked to rush to the store TODAY to get it at the NORMAL price, before it goes on "special"??!! But I've been waiting for the special to get a BETTER deal than the normal price, and now PnP lists the sale price as a WORSE deal than normal!</p> <p>What's worse is that the gentleman who took my call and investigated it told me that it WAS meant to be cheaper from tomorrow, but they just messed up on the catalogue! Wow... what a mess! This changes my whole point of view of Pick n Pay, who have always been (in my mind) the very top tier of the supermarkets we have... But this makes them look like amateurs who can’t even get a price right... Whatever happened to the old PnP price guarantees??!! Scan Right? Double The Difference? How far they have fallen!</p>
And I see no responses from them either on any hellopeter complaints in the last 24 hours.
And I see no responses from them either on any hellopeter complaints in the last 24 hours.
Good day ,
Thank you for taking the time to write to us.
Please accept our apologies for the inconveniences caused to you.
We are busy investigating your complaint and will revert once feedback is received.
Kind regards,
Vanitha Venketas
Good day ,
Thank you for taking the time to write to us.
Please accept our apologies for the inconveniences caused to you.
We are busy investigating your complaint and will revert once feedback is received.
Kind regards,
Vanitha Venketas
FOUR days and no real feedback (...except the copy&paste above). Pick n Pay customer services really sucks
FOUR days and no real feedback (...except the copy&paste above). Pick n Pay customer services really sucks
EIGHT days with no feedback
EIGHT days with no feedback
11 days ... PnP doesn't care about responding
11 days ... PnP doesn't care about responding
It'a now January 16th and PnP never got back to me. Pathetic
It'a now January 16th and PnP never got back to me. Pathetic
