jG
jackie G

1 reviews | Active since Mar 2009

29 Jan 2025, 12:34

Sale on "no stock" items.

Pnp Lintons corner mostly never has stock of their items on special. 2 weeks ago, the PNP ice cream was on sale. By midday it was sold out. Last weekend was an app only special on PNP no name chicken. Ordered 2 packs at 1pm. Money was refunded due to no stock. Why do you keep the items on the app only to be told "sold out"? PNP customer care also does not reply to any queries about this issue.

0
Replies (2)
jG
jackie G's update30 Jan 2025, 22:13
Reviewer Update
I was contacted by Chantel at PNP linton corner, who apologised and offered me the products at the sale price. Thank you pnp. This is a better service. However, next time offer the customer the voucher as opposed to just cancelling the order.
Pick n Pay
Pick n Pay's reply31 Jan 2025, 09:16
Official
We appreciate the feedback Jackie.

We are pleased to hear that our team has reached out and are assisting you.