rM
rebo M

1 reviews | Active since Jan 2017

09 Jun 2017, 13:37

Sale item Out of Stock

<p>I went to Pick 'n Pay Sandridge in Midrand on Saturday (3 June 2017) to buy two of their great fruit and vegetable specials. The special was on until the 04 June 2017, on my arrival the items i had come to purchase were out of stock i then asked the store manager Buda) for a rain check. He wrote my name and number and all the items i had come to buy in a diary and gave me a copy of the writting. he then said the order for the stock has been placed and they are expecting delivery on Tuesday, i went back to the store and Buda told me that the stock has not arrived yet but that they should get the delivery by Thursday . I was very understanding and coorporative. Buda called me now (09 /06 /2017 @ 13:17) to tell me that the delivery is STILL NOT RECIEVED.... now i am really not happy. how is it possible that a delivery takes a week to arrive at a store.</p> <p> </p> <p>I AM NOT HAPPY AT ALL.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply09 Jun 2017, 16:56
Official

Good day Rebo Maupa,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

Please accept our apologies for the inconvenience caused, kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Thabisile Macuacua