1 reviews | Active since Jan 2017

12 Oct 2017, 19:22

Ruth from pick and pay atteridgeville

I'm so disgusted and infuriated by the treatment I got from a lady named Ruth at Pick 'n pay atteridgeville I was there to exchange my lunch box greeted the lady she didn't respond ok I stood there she was on her phone laughing not even acknowledging me when I eventually decided to leave she wants to scream across the store I went to get the new lunchbox I came back same treatment no apology no acknowledgement nothing another guy is trying to help me but his hands are tied because he doesn't have the authority I'm so disappointed I don't think I will ever support their branch ever again

0
Replies (1)
Pick n Pay
Pick n Pay's reply13 Oct 2017, 08:34
Official

Good day Ash,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas