LM
Lindiwe M

1 reviews | Active since Aug 2019

25 Sept 2019, 21:47

Rushed service

So went grocery shopping at PnP hyper in Northgate today. I knock off after 5pm which obviously mean I will have to do my groceries after work. My shopping today was not really nice as I got there just before 6pm and they close at 6. I was rushed by a number of people working there saying the shop closes at 6 now teller wants to go home we should hurry. Almost every aisle had an employee that reminded shoppers to hurry up because we won’t have cashiers to helpers as they would have knocked off. I really did not appreciate the was I was pushed to finish. Something has to be done by this cos we cannot accept doing our groceries rushed like that

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Sept 2019, 13:32
Official
Good day Lindiwe Masango, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team