1 reviews | Active since Mar 2025
Rudeness/Harassment
On the 28 of February 2025 I was at Pick n Pay Maponya liquor with my daughter and a guy working there gave us the worst ever service I have experienced in my whole 67years of life. This young man was busy packing on the other side of the fridge and I asked him to please help me find my stuff as I was not seeing it. This young man responded rudely to me and my daughter tried to reprimand him, and he told my daughter way to get off as well even calling her with her private parts.When I asked his fellow colleagues his name because he was not even wearing a name tag they told me his name is Thandaza I don't even know if that is the correct name or they where protecting him. This is a second time I'm rising this up as there was not response nor communication with me, this has made my daughter to be scared of going to the store again this has given me daughter stress and now she has also lost confidence in herself because of this PNP employee. So I take this, as that PNP is supporting this behaviour.
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy following up on this complaint with our Management Team who will be in touch with you.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
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Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy following up on this complaint with our Management Team who will be in touch with you.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
