SR
Shelly-Ann Richardson

1 reviews | Active since May 2009

30 Mar 2018, 17:11

Rudeness beyond comparison.

While looking for the new Cadbury Easter egg, filled with Astro's at the Pick 'n Pay, Glen Balad Mall, Glen Marais, my daughter & granddaughter who were with me at the time, yesterday afternoon, I was utterly dismayed, by the way I was rudely treated, by the staff, employed in this store. I was rudely informed that they were out of stock, & I must take it up with the Supplier of this egg.Talk about reverse ****** at its best. Surely, this Company can employ better staff than this. I will never set foot in this store ever again.

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Apr 2018, 09:34
Official

Good day Shelly-Ann,

Thank you for taking the time to write to us.

Kindly note that we are addressing your complaint with our Management team and will revert with feedback.

Please accept our sincerest apologies for any inconvenience caused.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Anwar Mooideen

Best regards,