GF
Giselle F
1 reviews | Active since Jan 2015
31 Jan 2015, 17:42
rudeness and grabbing items
Bought cigarettes at pick n pay at mall @ reds, as i tried to leave, they stopped and asked for my slip, because i had a pick n pay jacket in my hands, which already belonged to me, as i had bought it weeks ago, i told her this and she proceeded to try and grab the jacket out if my hands. And accused me of *****ing. She was rude and arrogant. I asked her to call the manager and to check the cctv cameras, so that they could see i was wearing the jacket when i came in. They then refused to show us the cameras. And the manger proceeded to throw us attitude.<br> This is the worst behavour i have ever experienced and seen at a Pick n Pay...
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Replies (1)Pick n Pay's replyOfficial
01 Feb 2015, 08:56Hello gisellef129,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply01 Feb 2015, 08:56
Official
Hello gisellef129,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
