Rude & Unprofessional Staff

Here I was, visiting a store I visit almost on a daily basis, and I was utterly disgusted by the service!

Yesterday around 6pm I went to Pick n Pay Wonderpark to do a drop off for ARAMEX delivery... as I queued, with patience, as I was second in line - I found myself queuing for almost 30min while the lady at the Kiosk was literally busy with 1 customer.

I asked my friend to wait in line for me as I check at the tellers if they could possibly help me. I approached a teller named Aletta as she was cashing up.. I greeted her, and asked if I could ask her something. Instead of waiting on my request, she literally shouted "Ja, ask" as she was walking away. I stood there with awe asking her HOW is she expecting me to ask her a question as she's walking away? And she did not care nor respond.

I approached a second lady, and just as I was thinking I'm going to be assisted, she poured petrol on the fire! Her name is Wendy. She had the audacity of telling me I had no right to be angry as that Aletta lady is knocking off. I then asked her if she was knocking off and felt she couldn't assist me, why didn't she refer me to anyone else who could've assisted me?! Wendy kept on saying no one will assist me when they are knocking off, and me complaining won't help as there are no store managers!!!-How unbelievable is that??? The attitudes of these workers are beyond rude and disgusting! I never felt less of a client than yesterday.

Now it's closing time, I get back at the Kiosk, ONLY for them to tell me "They ran out of ARAMEX sleeves, they've been waiting for delivery for 2 days!" All that precious time, for absolutely nothing!

I'm utterly disgusted & disappointed by the service at Pick n Pay Wonderpark. The way they deal with customers is unprofessional & such behavior Will lessen customers in future because they are not used to be reprimanded!!! Pick n Pay Wonderpark and Head Office, DO SOMETHING ABOUT THIS!!! I'll be waiting on feedback.