1 reviews | Active since Dec 2016

13 Apr 2025, 08:31

Rude under manager

We want to bought brea****ls at the picknpay at Clan William on the 11th of April 2025 between 10 and 11 in the morning The brea****ls was packed with flies My husband go to the under manager cause the manager was in n meeting He shout at my husband and push him out of the shop in front of all the staff and many other customers and our grand children That was very rude he was supposed to solve the problem

0
Replies (1)
Pick n Pay
Pick n Pay's reply13 Apr 2025, 18:15
Official
Hi  Ronel,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number :*** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on   : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team

Best regards,