MZ
Mbalenhle Z

1 reviews | Active since Aug 2016

11 Sept 2016, 14:18

Rude Teller and bad service

<p>I was at Pick'n Pay Boulders today and the Taller didn't call a packet to pack my groceries, when I asked her why my stuff wasn't getting packed cause the other packers around other tools she said she thought I could see there was not packed assigned to her. She was very rude I am a paying customer expecting a service no rude tellers who hate their job, she didn't explain to me why she didn't have any packet assisgned to her. Her name was Bavuyile No***a very rude and condescending i dont know why she is at the frontline when she give such dispicable service and rolls her eyes when she is being spoken to by customers. Never been through such ******* teller in the township's give great service compared to P 'n Pay Boulders!!! Don't hire people who are not interested in serving clients who are just disrespectful and rude!!! This is a second encounter I just had to write about it this time cause it's Bull****!</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply12 Sept 2016, 11:33
Official

Good day Mbalenhle,

Thank you for taking the time to address your concerns with us.


Kindly accept our apologies for the poor service received. We do not condone staff being rude towards our valued customers.


We are addressing the issue with our management team and will revert with feedback.


Kind Regards

Vanitha Venketas