Rude Staff Poor Service

<p>Seems like every time I visit the Centurion Lifestyle P’nP the staff get more rude and unprofessional by the minute. Today....my 13 year old son waited in line at the bakery for 10 minutes to get a pie. When it was his turn to be helped the staff member left the pie station and walked off to help someone at the rolls (my son was first in the line to be helped). When I asked her to please help him since it was his turn she VERY rudely shouted at me that she did not see him. He is taller than me and very tall for a 13 year old. No way that she wouldn’t have seen him. I asked her how she could not have seen him when she answered “Ok, whatever” Rolled her eyes at me and again very rudely asked my son “What do you what? Just tell me what do you want”. When I asked her why she was alone at the bakery she just shouted at me “lunch”. I asked to see the manager and she said that he is outside and that I must go and look for him there! Really?!?<br />On a previous occasion I was told my a cashier to pack my own bags at the till because she is too busy to pack my bags for me. When I complained to the store manager Theo about that, he wrote my name and number in a diary and promised to get back to me. I’m still waiting for that call. On an occasion before that, I complained about expired baby food that was still on the shelves (Hipp baby products that that’s been expired for more than 2 months). Again, my name and number was written in a diary. Still waiting for that call. I really think that the management and staff at Centurion Lifestyle should get some proper training on how to deal with customers and complaints!!</p>