Rude staff member

I am so livid as I'm a regular customer at Pick n Pay Plumstead.I had a cash send which I had no idea how to get the cash.I went to cigarette counter and there was a line which I went to the front just to ask a question about withdrawing the funds however your staff member Abdullah was in the line and rudely shouted at me telling me there is a line and I told him i'm aware that there is a line and I'm just going to ask the cashier a question on how to withdraw the money.The way he shouted at me was not appreciated.This is the first time a staff member treat me so bad at Plumstead PnP itwas my favourite store and I would want to change stores due to a rude staff member.