1 reviews | Active since Aug 2013
Rude service
<p>Good day</p> <p>Yesterday around 17H30 my brother and I arrived at Pick n Pay in Alberton Mall, we were standing in the line. Right about 17H55 it was our turn to be help by a lady by the name of Kedibone, she asked us if we saw the time that its almost 18H00 and if we can’t come tomorrow. I told her I don’t have time to come tomorrow I am working late Monday to Monday. I even told her that it was my brothers birthday she told me she can’t help us now cause the manager know she stays in Soweto and she takes two taxis to get home. Then she started talking about the Samsung phone that we wanted to buy, telling us that we are just going to waist our time that this phones are useless and we wasting our time. I asked to talk to the manager very rude she told us she don’t mind calling the manager she starting to laugh like we are nothing. I have never felt so little in my life, so we decided to leave cause the manager took time to come.</p> <p>Kind regards</p> <p>Nika</p> <p> </p>
Good day Nico,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Nico,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day
Thank you so much for your quick response.
Kind regards
Nika
Good day
Thank you so much for your quick response.
Kind regards
Nika
