NM
Nelly M

1 reviews | Active since Nov 2016

20 Apr 2017, 07:02

Rude security guards

<p>I went to pick n pay after work to get a few things,knowing that they don't sell whatever I had in my bag,I was about to ask the security guard if I could go in with my bag but he did not even listen to me,told me to go to the parcel counter and I just sent someone as there was a long queue there and I was tired,then this other security came to me and said I wasn't allowed to stand there and to my surprise there was a guy standing there but because it is their friend they didn't bother to tell him to leave they just shaked hands with him and left him there,he then said....I'll say it as it is "futsek wena" to me,is this what you teach your uneducated stupid security guards?I am still a customer there,the stupid Nigerian security guard insulted me in front of the security guards on the door side of your shop and they did nothing about it? Really?Then you want to call me xenophobic?No I love people but I think Nigerian guys are used to abusing people,I will never set my foot again and will pass the message to all people around Ivory,watch your shop go down and I will make sure of that</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply20 Apr 2017, 08:37
Official

Hi Nelly,

Thanks for taking the time to address this with us.

Please accept our apologies for the poor service experience.

We are busy addressing this with our management team.

Kind regards,

Vanitha Venketas

Best regards,