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yaseen G

1 reviews | Active since Dec 2017

29 Dec 2017, 12:18

Rude owner and staff

about 1 month ago i was at the pick & pay and had an argument with the owner and told him that i would never come to his shop again after the bad service and attitude i got on that day, but today i went there for some reason and man did i get bad service and attitude from the staff, like we all got out of one bed this morning, they dont how to greet people , dont know to speak to people, they busy having their conversation while they are busy helping customers. i recommend that people start staying away from this place until the owner and his staff has a change in attitude and learn how to deal with customers

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Dec 2017, 13:04
Official

Good day Yaseen,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas